At SEDA Home Healthcare Services LLC, we are committed to protecting the privacy and security of our clients, visitors, and employees. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By using our services or interacting with our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect personal information to provide you with the best care possible and to improve our services. The information we may collect includes:
Personal Identification Information: Full name, phone number, email address, and mailing address.
Health Information: Relevant health or medical history, conditions, and care needs (for clients or prospective clients).
Payment Information: Credit card or other payment details for billing purposes.
Demographic Information: Age, gender, and other details to tailor our services to your needs.
Website Usage Data: Information such as your IP address, browser type, device, and how you interact with our website, collected through cookies or tracking technologies.
2. How We Use Your Information
We use the information we collect for various purposes, including:
Providing Services: To deliver the healthcare services you have requested, including scheduling appointments, providing in-home care, and addressing any health-related concerns.
Communication: To contact you regarding appointments, inquiries, or follow-ups, and to provide updates about your care.
Improving Our Services: To monitor and enhance the quality of care we offer, as well as to improve user experience on our website.
Billing and Payments: To process payments and manage financial transactions.
Legal and Compliance: To comply with applicable legal requirements, regulations, or requests from authorities.
3. How We Protect Your Information
We take your privacy seriously and implement security measures to protect your personal and health information from unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption: We use encryption technology to protect sensitive data during transmission.
Secure Servers: We store personal information on secure servers with limited access.
Employee Training: Our employees are trained on privacy and data security best practices.
However, please note that no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We may share your personal information with trusted third parties in the following circumstances:
Service Providers: We may share your information with contractors, payment processors, and other service providers who assist in providing our services, subject to confidentiality agreements.
Healthcare Professionals: If applicable, we may share your information with doctors, nurses, or other healthcare providers involved in your care, as part of your treatment or to coordinate services.
Legal Requirements: We may disclose your information as required by law or in response to legal requests from government agencies, courts, or regulatory authorities.
5. Your Rights and Choices
You have the following rights concerning your personal information:
Access: You may request access to the personal information we hold about you.
Correction: You may request corrections or updates to any inaccuracies in your information.
Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
Opt-Out: You may choose to opt out of receiving promotional communications from us at any time.
To exercise any of these rights, please contact us using the details provided at the end of this policy.
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve your experience on our website. Cookies are small files that are stored on your device and help us analyze website traffic, provide personalized content, and remember your preferences.
You can manage your cookie preferences through your browser settings. However, please note that blocking or deleting cookies may affect the functionality of our website.
7. Links to Third-Party Websites
Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external sites you visit.
8. Children’s Privacy
SEDA Home Healthcare Services does not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to remove it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and include the date of the most recent revision. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
SEDA Home Healthcare Services
Phone: 908-384-9563
908-977-3513
Email: info@sedahhcs.org
Address: 517 Monroe Avenue
Elizabeth NJ, 07201